City Carrier Help

Call center for operators

Operators able to open the part of the call center that is allocated for them from account settings.

Operators can choose an internal number to themselves, which is in the list created by the business and click on “Assign to me” button. A window for creating an order will be created after each call that came to the phone which operator chose. If another operator wants to select the same number that is occupied by one of the other operators, he will be knocked off this number and at the bottom there will be a notification that he can no longer use this number.